Returns & Exchanges

At T1 Official Shop, we want you to be completely satisfied with your purchase; that is why we offer a 30-day window for returns on all unworn fashion items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original box or mailer, ensuring all original tags and labels are intact.

• 3.
  Ship the Items

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.